Main reason: cost of a brand new windshield. In some cases, this can be over $1,000! Time: the whole repair is completed in under an hour. Safety: glass is never removed & factory seal is maintained (unless windshield has been replaced already)
No. And that is a good thing for you. We have no hidden agenda of trying to sell you a replacement you don’t need (an all too common practice in the auto glass industry). And same goes for door, back, vent or quarter glass parts: we don’t replace those either.
Your rock chip repair is guaranteed not to crack or spread for as long as you own your vehicle. The parties responsible for payment of the bill will be entitled to a refund upon request AND proof of failure. This warranty is given to the vehicle owner and is nontransferable.
Short answer is no. Insurance company’s pay on a national average which amounts to approx. 33% less than the going rate for Orange County. It is also our understanding they have no problem with policyholder reimbursement, provided a valid invoice is provided. Which we do.
To possibly prevent being charged for a new windshield, repairing the damage is an option for you prior to turning in the vehicle. However, because these companies all have different rules and tolerances, we cannot guarantee it will pass the inspection. But, we have had great success saving our customers money when this problem arises.
Kind of the same deal with lease/rental returns, but the shipping company’s tend to be more lenient. We’ll repair the damage and provide you with a computer generated receipt to show the shipping company just in case they ask.
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