Main reason: cost of replacement. In some cases, a new windshield will run you north of a $1,000! This is especially true if your vehicle is equipped with lane departure or forward collision alert systems where the re-calibration of those cameras run a few hundred bucks IN ADDITION to the regular cost of replacement.
2nd reason: time. The whole rock chip repair process is completed in under an hour.
3rd reason: safety. The windscreen is never removed & the existing seal is maintained.
No. And that is a good thing for you. We have no hidden agenda of trying to sell you a replacement you don’t need (an all too common practice in the auto glass industry). And same goes for door, back, vent or quarter glass parts: we don’t replace those either.
Your rock chip repair is guaranteed not to crack or spread for as long as you own your vehicle. The parties responsible for payment of the bill will be entitled to a refund upon request AND proof of failure. This warranty is given to the vehicle owner and is nontransferable.
Short answer is no. Insurance company’s pay on a national average which amounts to approx. 33% less than the going rate for Orange County. It is also our understanding they have no problem with policyholder reimbursement, provided a valid invoice is provided. Which we do.
To possibly prevent being charged for a new windshield, repairing the damage is an option for you prior to turning in the vehicle. However, because these companies all have different rules and tolerances, we cannot guarantee it will pass the inspection. But, we have had great success saving our customers money when this problem arises.
Kind of the same deal with lease/rental returns, but the shipping company’s tend to be more lenient. We’ll repair the damage and provide you with a computer generated receipt to show the shipping company just in case they ask.
Short answer: probably not. Long answer: The quality of the injectors and resins in these kits can range from average to terrible. Which by itself might not a deal breaker. Here’s the biggest obstacle: if the repair process you attempt is unsuccessful, neither us, nor any other windshield repair professional, can come in afterwards and fix the rock chip due to the impact point and a portion of the internal damage being plugged up with cured resin. Once it’s in there, it’s in there to stay. So, instead of saving $50 or so, now you’re buying a whole new windshield, some of which are over $1,000. So, the moral of the moral of the story regarding DIY kits is: Caveat Emptor – Let The Buyer Beware.
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